| Item Title: | Information Technology Department - Contract No. 2020-0913 | SeeClickFix - SeeClickFix Application Subscription / County Admin & Public Works / FY2021 | | Submitted By: | Christopher Stathis, Chief Information Officer, Information Technology Department (915) 546-2041 | | Subject: | Approve and authorize the County Judge to sign the Software License Maintenance Agreement between the County of El Paso and SeeClickFix. Funding is available in GF-ITD-MAINT/REP-SOFTWARE in the amount of $23,175. (Contract No. 2020-0913) | | Background: | The County of El Paso’s Information Technology Department (ITD) is committed to supporting robust and functional enterprise software solutions. To achieve this goal, ITD dedicates resources focused on understanding and maintaining organizational software systems. ITD strives to consolidate our software systems to leverage institutional knowledge, focused training, and more efficient support.
Because the County of El Paso is home to over 800,000 residents, it is necessary to use the aid of software that helps keep track of issues reported. A work order is usually a task or a job for a customer that can be scheduled or assigned to someone. Such an order may be from a customer request or created internally within the organization
The Public Works Department licenses the use of work order software by the name of SeeClickFix from the vendor SeeClickFix, Inc. The software is used to work as a community reporting system that allows the El Paso County residents the ability to report issues. More specifically, these reports would then be evaluated by County staff and, if necessary, converted into work orders that will dispatch the necessary resources to respond and remedy these issues. To date, the system not yet been fully implemented due to challenges related to the county’s local disaster declaration.
ITD is requesting that the Court approve and authorize the County Judge to sign an Agreement for the continued use, support, and maintenance of this software. This agreement will provide this continuance for 12 months. The agreement has been reviewed and approved by ITD, the County Attorney’s Office, and the Purchasing Department. ITD recommends approval.
County Attorney Office has reviewed and approved Contract No. 2020-0913.
Purchasing Department has reviewed and approved RQ12100088.
Commissioners Court approves this agreement the requisition will be release and converted to a Purchase Order.
| | Fiscal Impact: | Funds are available in
GF-ITD-MAINT/REP-SOFTWARE
COGF-1000-0000000-431-10-11140-0001-00000-600654-
in the amount of $23,175 for a one year term.
PROJECTED CONTRACTUAL FISCAL IMPACT
The forecasted fiscal impact over the next three years:
Year 1 - $ 23,175.00
Year 2 - $ 23,870.00
Year 3 - $ 24,586.00
| | Recommendation: | Approve and authorize the County Judge to sign the Software License Maintenance Agreement between the County of El Paso and SeeClickFix. Funding is available in GF-ITD-MAINT/REP-SOFTWARE in the amount of $23,175. (Contract No. 2020-0913) | | Prior Action: | On October 7, 2019, Commissioners Court approved Contract No. 2019-0596 under agenda item #9. | | Strategic Plan: | .. | | Strategic Plan Information: | |
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