| Item Title: | County Admin -OneReach Agreement and Addendum |
| Submitted By: | Joel Bishop, Executive Director, Justice Support and Community Service (915) 546-2215 |
| Subject: | Approve and authorize the County Judge to sign the Master Software and Addendum as a Service Agreement with OneReach, LLC to design and configure voice and text based communication applications for clients in the CJC program. Funding is available in GF-CRMJUSTCOORD-CONTR SVC-GEN. (Contract No. 2018-0792) |
| Background: | As part of the ongoing effort to increase efficiencies, CJC is seeking to enlist the services of OneReach for automated calls, emails and text messages to the County's clients served by the Domestic Relations Office, the Public Defender's Office and Criminal Justice Coordination. OneReach will notify the clients in advance of their court appointments, payment deadlines and hearings. |
| Fiscal Impact: | $500 a month, $6,000 for the year.
GF-CRMJUSTCOORD-CONTR SVC-GEN
COGF-1000-0000000-431-20-21006-0001-00000-601404- |
| Recommendation: | Approve and authorize the County Judge to sign the Master Software and Addendum as a Service Agreement with OneReach, LLC to design and configure voice and text based communication applications for clients in the CJC program. Funding is available in GF-CRMJUSTCOORD-CONTR SVC-GEN. (Contract No. 2018-0792) |
| Prior Action: | None available. |
| Strategic Plan: | .. |
| Strategic Plan Information: | |