Earlier this year Commissioner Court asked for a policy and procedures to address the complaint process to ensure a fair process that could not bypass the Code of Ethics and that allowed the County to address concerns.
After extensive research and working with County department heads, a draft policy and form were created. In addition to reporting complaints, the policy allows for compliments and suggestions to be received. The form would also be converted to digital format for online reporting through our website.
Each case will be logged and processed based on the type of complaint.